1. What products does ELEGANTSR RAD LLC offer?
We specialize in high-quality sports shoes designed for comfort, performance, and style.
2. How can I place an order?
You can place an order directly on our website, elegantsrad.shop, by browsing our products, adding items to your cart, and proceeding to checkout.
3. What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods available at checkout.
4. Do you offer international shipping?
Currently, we only ship within the United States. Stay tuned for future updates on international shipping options.
5. How long does shipping take?
Standard shipping takes 5-7 business days, while expedited shipping options are available at checkout for faster delivery.
6. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your shipment on our website or the carrier’s website.
7. What is your return policy?
We accept returns within 30 days of purchase. The shoes must be in unused and original condition with all packaging. Visit our Returns & Refunds page for more details.
8. How can I contact customer support?
You can reach us via email at jalen@elegantsrrad.shop or call us at 478-344-9931 during business hours.
9. Do you offer exchanges?
Yes, we offer exchanges for size or color variations within 30 days of purchase. Contact our support team to initiate an exchange.
10. Are your sports shoes true to size?
Yes, our shoes are designed to fit true to size. However, we recommend checking our size guide for the best fit before placing your order.
11. Do you have a physical store?
Currently, we operate online only. All orders must be placed through our website.
12. Do you offer discounts or promotions?
Yes, we frequently offer promotions and discounts. Sign up for our newsletter or follow us on social media to stay updated on exclusive deals!